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.dept-cell-label{-webkit-line-clamp:2;-webkit-box-orient:vertical;font-size:.78rem;line-height:1.35;display:-webkit-box;overflow:hidden}.cell-id{flex-direction:column;align-items:flex-start;gap:4px;display:flex}.cell-id-primary{color:var(--cmd-blue);font-weight:600;font-size:.72rem!important}.intake-pill{font-family:var(--font-sans);letter-spacing:.03em;text-transform:uppercase;color:var(--c-text-tertiary);text-overflow:ellipsis;white-space:nowrap;background:#001f3f0f;border:1px solid #001f3f14;border-radius:999px;max-width:100%;padding:2px 7px;font-size:.6rem;font-weight:700;display:inline-block;overflow:hidden}.intake-pill--wa{color:#128c7e;background:#25d3661a;border-color:#25d36640}.cell-citizen{color:var(--c-text);font-weight:600}.cell-badge,.cell-priority{text-align:left}.cell-meta,.cell-phone{white-space:nowrap;font-size:.74rem}.cell-date{font-size:.72rem}.cell-tags .tag-chip-row{flex-wrap:nowrap;overflow:hidden}.cell-intake .intake-stack{gap:2px}.cell-intake .intake-channel{font-size:.74rem;font-weight:600}.cell-intake .intake-wa-meta{white-space:nowrap;text-overflow:ellipsis;max-width:88px;font-size:.65rem;display:block;overflow:hidden}.table-cell-actions{vertical-align:middle;white-space:nowrap;text-align:center;background:inherit;width:152px;padding-left:10px!important;padding-right:12px!important}.action-cell--icons{flex-wrap:nowrap;justify-content:center;align-items:center;gap:6px;display:inline-flex}.action-icon-btn{border-radius:8px;flex-shrink:0;width:32px;height:32px}.action-icon-btn--forward-wa{color:#9a7b0a;background:#d4af3714;border-color:#d4af3759}.action-icon-btn--forward-wa:hover{border-color:var(--cmd-gold);color:#7a6208;background:#d4af372e}.status-badge{align-items:center;gap:6px;display:inline-flex}.status-badge:before{content:"";border-radius:50%;flex-shrink:0;width:6px;height:6px}.status-badge.resolved:before{background:var(--cmd-green)}.status-badge.action-pending:before{background:var(--cmd-orange)}.status-badge.normal:before{background:var(--cmd-blue)}.status-badge.incomplete:before{background:var(--cmd-orange)}.status-badge.irrelevant:before{background:var(--c-text-tertiary)}.dashboard-panel--refined .empty-state{padding:48px 24px}.dashboard-panel--refined .empty-state h3{color:var(--cmd-navy);margin-top:16px;font-size:1.1rem}.dashboard-pagination-bar{padding:12px 18px}.dashboard-page-btn:focus-visible{outline:2px solid var(--cmd-blue);outline-offset:2px}.complaint-modal-close{width:36px;height:36px;color:var(--c-text-secondary);transition:background .12s var(--ease), color .12s var(--ease);border-radius:10px;place-items:center;font-size:0;display:grid}.complaint-modal-close:hover{color:var(--cmd-navy);background:#001f3f0f}@media (width<=720px){.dashboard-results-bar{flex-direction:column;align-items:flex-start}.dashboard-results-bar--table{grid-template-columns:1fr}.dashboard-results-bar--table .action-legend{grid-area:2/1;justify-self:start}.dashboard-table-hint{grid-row:3}.action-legend{width:100%}.filter-chip-clear-all{margin-left:0}}.analytics-top-bar.command-top-bar{padding:12px 24px 14px}.analytics-top-bar{grid-template-columns:1fr auto auto;align-items:center;gap:20px 28px;display:grid}@media (width<=900px){.analytics-top-bar{grid-template-columns:1fr}}:root{--crm-text-2xs:.6875rem;--crm-text-xs:.75rem;--crm-text-sm:.8125rem;--crm-text-base:.875rem;--crm-text-md:1rem;--crm-text-lg:1.125rem;--crm-space-1:4px;--crm-space-2:8px;--crm-space-3:12px;--crm-space-4:16px;--crm-space-5:20px;--crm-space-6:24px;--crm-space-8:32px;--crm-canvas:#eef1f6;--crm-surface:#fff;--crm-surface-muted:#f8fafc;--crm-surface-raised:#fff;--crm-border:#e2e8f0;--crm-border-strong:#cbd5e1;--crm-text-primary:#0f172a;--crm-text-secondary:#475569;--crm-text-muted:#64748b;--crm-accent:#1d4ed8;--crm-accent-soft:#eff6ff;--crm-navy:#0c1929;--crm-navy-header:#0f2744;--crm-gold:#c9a227;--crm-radius-sm:6px;--crm-radius-md:10px;--crm-radius-lg:14px;--crm-shadow-sm:0 1px 2px #0f172a0d;--crm-shadow-md:0 4px 16px #0f172a14;--crm-shadow-card:0 1px 3px #0f172a0f, 0 8px 24px #0f172a0f;--crm-row-height:68px;--crm-row-min:68px;--crm-icon-sm:16px;--crm-icon-md:18px}.command-page{background:var(--crm-canvas)}.command-page-body{padding-top:var(--crm-space-4)}.crm-dashboard{font-variant-numeric:tabular-nums;overflow:hidden;background:var(--crm-surface)!important;border:1px solid var(--crm-border)!important;border-radius:var(--crm-radius-lg)!important;box-shadow:var(--crm-shadow-card)!important}.crm-dashboard:before{display:none}.crm-page-header{justify-content:space-between;align-items:flex-start;gap:var(--crm-space-4);padding:var(--crm-space-4) var(--crm-space-5) var(--crm-space-3);background:linear-gradient(180deg, #fff 0%, var(--crm-surface-muted) 100%);border-bottom:1px solid var(--crm-border);flex-wrap:wrap;display:flex}.crm-page-header__brand{align-items:flex-start;gap:var(--crm-space-4);min-width:0;display:flex}.crm-page-header__icon{border-radius:var(--crm-radius-md);background:var(--crm-accent-soft);width:44px;height:44px;color:var(--crm-accent);border:1px solid #1d4ed826;flex-shrink:0;place-items:center;display:grid}.crm-page-header__eyebrow{margin:0 0 var(--crm-space-1);font-size:var(--crm-text-2xs);letter-spacing:.1em;text-transform:uppercase;color:var(--crm-text-muted);font-weight:700}.crm-page-header__title{font-family:var(--font-display);font-size:var(--crm-text-lg);letter-spacing:-.02em;color:var(--crm-navy);margin:0;font-weight:600;line-height:1.25}.crm-page-header__subtitle{margin:var(--crm-space-1) 0 0;font-size:var(--crm-text-sm);color:var(--crm-text-secondary);font-weight:500}.crm-page-header__meta{align-items:center;gap:var(--crm-space-3);flex-wrap:wrap;display:flex}.crm-status-pill{align-items:center;gap:var(--crm-space-2);font-size:var(--crm-text-2xs);letter-spacing:.06em;text-transform:uppercase;color:#166534;background:#f0fdf4;border:1px solid #bbf7d0;border-radius:999px;padding:6px 12px;font-weight:700;display:inline-flex}.crm-status-pill__dot{background:#22c55e;border-radius:50%;width:7px;height:7px;animation:2.2s ease-in-out infinite dashboardLivePulse;box-shadow:0 0 0 2px #22c55e40}.crm-clock-chip{align-items:center;gap:var(--crm-space-2);border-radius:var(--crm-radius-sm);background:var(--crm-surface-muted);border:1px solid var(--crm-border);font-size:var(--crm-text-xs);color:var(--crm-text-secondary);padding:6px 12px;display:flex}.crm-clock-chip time{font-family:var(--font-mono);font-weight:600;font-size:var(--crm-text-xs);color:var(--crm-navy)}.crm-filter-panel{padding:var(--crm-space-4) var(--crm-space-6);background:var(--crm-surface-muted);border-bottom:1px solid var(--crm-border)}.crm-filter-panel__head{align-items:center;gap:var(--crm-space-2);margin-bottom:var(--crm-space-3);font-size:var(--crm-text-2xs);letter-spacing:.08em;text-transform:uppercase;color:var(--crm-text-muted);font-weight:700;display:flex}.crm-filter-grid{gap:var(--crm-space-3) var(--crm-space-4);margin-bottom:var(--crm-space-4);grid-template-columns:repeat(4,minmax(0,1fr));display:grid}@media (width<=900px){.crm-filter-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (width<=520px){.crm-filter-grid{grid-template-columns:1fr}}.crm-field{gap:var(--crm-space-1);flex-direction:column;min-width:0;display:flex}.crm-field__label{font-size:var(--crm-text-2xs);letter-spacing:.04em;text-transform:uppercase;color:var(--crm-text-muted);font-weight:600}.crm-field__control,.crm-filter-panel .filter-field--toolbar select{border-radius:var(--crm-radius-sm);border:1px solid var(--crm-border);background:var(--crm-surface) url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 24 24' fill='none' stroke='%23475569' stroke-width='2'%3E%3Cpolyline points='6 9 12 15 18 9'/%3E%3C/svg%3E") no-repeat right 10px center;appearance:none;width:100%;min-height:36px;font-size:var(--crm-text-sm);color:var(--crm-text-primary);transition:border-color .15s var(--ease), box-shadow .15s var(--ease);padding:8px 32px 8px 12px;font-weight:500}.crm-field__control:hover,.crm-filter-panel .filter-field--toolbar select:hover{border-color:var(--crm-border-strong)}.crm-field__control:focus,.crm-filter-panel .filter-field--toolbar select:focus{border-color:var(--crm-accent);outline:none;box-shadow:0 0 0 3px #1d4ed81f}.crm-filter-panel__search-row{align-items:center;gap:var(--crm-space-3);flex-wrap:wrap;display:flex}.crm-filter-panel__search-row .crm-search{flex:1;min-width:min(100%,280px);max-width:none}.crm-search{align-items:center;gap:var(--crm-space-3);min-width:min(100%,320px);min-height:40px;padding:0 var(--crm-space-4);border-radius:var(--crm-radius-md);background:var(--crm-surface);border:1px solid var(--crm-border);box-shadow:var(--crm-shadow-sm);transition:border-color .15s var(--ease), box-shadow .15s var(--ease);flex:1;display:flex}.crm-search:focus-within{border-color:var(--crm-accent);box-shadow:0 0 0 3px #1d4ed81a}.crm-search svg{color:var(--crm-text-muted);flex-shrink:0}.crm-search input{min-width:0;font-size:var(--crm-text-sm);color:var(--crm-text-primary);background:0 0;border:none;flex:1;padding:8px 0}.crm-search input::placeholder{color:var(--crm-text-muted)}.crm-search input:focus{outline:none}@keyframes crm-fade-up{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}@keyframes crm-table-rise{0%{opacity:0;transform:translateY(14px)}to{opacity:1;transform:translateY(0)}}@keyframes crm-shimmer{0%{background-position:-200% 0}to{background-position:200% 0}}.crm-filter-bar{margin:0 var(--crm-space-5) var(--crm-space-3);border-radius:var(--crm-radius-md);border:1px solid var(--crm-border);box-shadow:var(--crm-shadow-sm);background:linear-gradient(#fff 0%,#f8fafc 100%);padding:10px 12px;animation:.35s cubic-bezier(.22,1,.36,1) both crm-fade-up}.crm-filter-bar__row{flex-wrap:wrap;align-items:center;gap:10px;display:flex}.crm-filter-bar__intro{border-right:1px solid var(--crm-border);flex-shrink:0;align-items:center;gap:8px;margin-right:2px;padding-right:4px;display:inline-flex}.crm-filter-bar__badge{background:linear-gradient(145deg, var(--crm-navy-header), #1a3a5c);color:#fff;border-radius:8px;place-items:center;width:28px;height:28px;display:inline-grid;box-shadow:0 2px 8px #0f27442e}.crm-filter-bar__title{font-size:var(--crm-text-2xs);letter-spacing:.07em;text-transform:uppercase;color:var(--crm-navy);white-space:nowrap;font-weight:700}.crm-filter-bar__fields{flex-wrap:wrap;flex:1;align-items:stretch;gap:8px;min-width:min(100%,520px);display:flex}.crm-filter-field{border-radius:var(--crm-radius-sm);border:1px solid var(--crm-border);min-width:0;max-width:160px;transition:border-color .18s var(--ease), box-shadow .18s var(--ease), transform .18s var(--ease);background:#fff;flex-direction:column;flex:108px;gap:3px;padding:6px 8px 5px;display:flex}.crm-filter-field:hover{border-color:var(--crm-border-strong);transform:translateY(-1px)}.crm-filter-field--active{border-color:#1d4ed859;box-shadow:0 0 0 2px #1d4ed814}.crm-filter-field--blue{border-top:2px solid #3b82f6}.crm-filter-field--amber{border-top:2px solid #f59e0b}.crm-filter-field--teal{border-top:2px solid #14b8a6}.crm-filter-field--violet{border-top:2px solid #8b5cf6}.crm-filter-field__label{letter-spacing:.05em;text-transform:uppercase;color:var(--crm-text-muted);white-space:nowrap;text-overflow:ellipsis;align-items:center;gap:4px;font-size:.625rem;font-weight:700;display:inline-flex;overflow:hidden}.crm-filter-field__icon{flex-shrink:0;display:inline-flex}.crm-filter-field--blue .crm-filter-field__icon{color:#2563eb}.crm-filter-field--amber .crm-filter-field__icon{color:#d97706}.crm-filter-field--teal .crm-filter-field__icon{color:#0d9488}.crm-filter-field--violet .crm-filter-field__icon{color:#7c3aed}.crm-filter-field__select{min-height:30px!important;font-size:var(--crm-text-xs)!important;background-color:#f8fafc!important;background-position:right 6px center!important;border-color:#0000!important;border-radius:5px!important;padding:4px 26px 4px 8px!important;font-weight:600!important}.crm-filter-field__select:hover{background-color:#f1f5f9!important}.crm-filter-field__select:focus{border-color:var(--crm-accent)!important;background-color:#fff!important;box-shadow:0 0 0 2px #1d4ed81f!important}.crm-filter-bar__search{min-width:min(100%,180px);max-width:280px;transition:border-color .18s var(--ease), box-shadow .18s var(--ease);flex:200px;box-shadow:inset 0 1px 2px #0f172a0a;border-radius:var(--crm-radius-sm)!important;background:#fff!important;border:1px solid #1d4ed829!important;gap:8px!important;min-height:36px!important;padding:0 10px!important}.crm-filter-bar__search:focus-within{border-color:var(--crm-accent)!important;box-shadow:0 0 0 3px #1d4ed81a!important}.crm-filter-bar__search svg{color:var(--crm-accent);flex-shrink:0}.crm-filter-bar__search input{font-weight:500;font-size:var(--crm-text-xs)!important;padding:6px 0!important}.crm-filter-bar__clear{border:1px solid var(--crm-border);border-radius:var(--crm-radius-sm);min-height:32px;font-size:var(--crm-text-2xs);letter-spacing:.03em;text-transform:uppercase;color:var(--crm-text-secondary);cursor:pointer;transition:color .15s var(--ease), border-color .15s var(--ease), background .15s var(--ease);background:#fff;flex-shrink:0;padding:0 10px;font-weight:700}.crm-filter-bar__clear:hover{color:#b91c1c;background:#fef2f2;border-color:#fecaca}.crm-dev-tools--compact summary{min-height:32px;padding:0 10px;font-size:.6875rem}.crm-dev-tools{flex-shrink:0;align-self:center}.crm-dev-tools summary{border-radius:var(--crm-radius-sm);border:1px dashed var(--crm-border-strong);min-height:36px;font-size:var(--crm-text-2xs);color:var(--crm-text-muted);cursor:pointer;transition:border-color .15s var(--ease), color .15s var(--ease), background .15s var(--ease);background:#fffc;align-items:center;padding:0 12px;font-weight:600;list-style:none;display:inline-flex}.crm-dev-tools summary::-webkit-details-marker{display:none}.crm-dev-tools summary:hover{border-color:var(--crm-accent);color:var(--crm-navy)}.crm-dev-tools[open] summary{border-style:solid;border-color:var(--crm-accent);color:var(--crm-accent);background:var(--crm-accent-soft)}.crm-search__clear{background:var(--crm-surface-muted);width:22px;height:22px;color:var(--crm-text-muted);cursor:pointer;transition:background .15s var(--ease), color .15s var(--ease);border:none;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;font-size:1rem;line-height:1;display:inline-flex}.crm-search__clear:hover{color:#b91c1c;background:#fee2e2}@media (width<=900px){.crm-filter-bar{margin-inline:var(--crm-space-4)}.crm-filter-bar__intro{border-right:none;border-bottom:1px solid var(--crm-border);width:100%;margin-right:0;padding-bottom:6px;padding-right:0}.crm-filter-bar__fields{width:100%;min-width:0}.crm-filter-field{flex:calc(50% - 4px);max-width:none}.crm-filter-bar__search{width:100%;max-width:none}}@media (width<=520px){.crm-filter-field{flex:100%}}.crm-filter-console{display:none}.command-metric-strip{gap:var(--crm-space-3);margin-bottom:var(--crm-space-4)}.cmd-metric-card{min-height:88px;border-radius:var(--crm-radius-md)!important;border:1px solid var(--crm-border)!important;background:var(--crm-surface)!important;box-shadow:var(--crm-shadow-sm)!important;padding:var(--crm-space-4)!important;border-left-width:4px!important}.cmd-metric-card:after{display:none}.cmd-metric-label{font-size:var(--crm-text-2xs)!important;letter-spacing:.06em!important;text-transform:uppercase!important;color:var(--crm-text-muted)!important;font-weight:700!important}.cmd-metric-value{letter-spacing:-.02em;color:var(--crm-navy)!important;font-size:1.5rem!important;font-weight:700!important}.cmd-metric-icon-ring{border-radius:var(--crm-radius-sm)!important;background:var(--crm-surface-muted)!important;border:1px solid var(--crm-border)!important;width:40px!important;height:40px!important}.crm-table-card{margin:0 var(--crm-space-5) var(--crm-space-5);border:1px solid var(--crm-border);border-radius:var(--crm-radius-lg);background:var(--crm-surface);box-shadow:var(--crm-shadow-sm);overflow:hidden}.crm-table-card--premium{border-color:#0f27441f;animation:.5s cubic-bezier(.22,1,.36,1) 80ms both crm-table-rise;box-shadow:0 1px 2px #0f172a0a,0 12px 32px #0f274414}.crm-table-card--premium:before{content:"";background:linear-gradient(90deg, var(--crm-navy-header) 0%, var(--crm-accent) 50%, var(--crm-gold) 100%);background-size:200% 100%;height:3px;animation:4s linear infinite crm-shimmer;display:block}.crm-table-card__toolbar{justify-content:space-between;align-items:center;gap:var(--crm-space-4);padding:var(--crm-space-4) var(--crm-space-5);border-bottom:1px solid var(--crm-border);background:linear-gradient(#f8fafc 0%,#fff 100%);flex-wrap:wrap;display:flex}.crm-table-card__toolbar-left{flex-direction:column;gap:2px;min-width:0;display:flex}.crm-table-card__count{font-size:var(--crm-text-sm);color:var(--crm-navy);margin:0;font-weight:600;line-height:1.3}.crm-table-card__count strong{color:var(--crm-accent);font-size:1.125rem;font-weight:800}.crm-table-card__hint{font-size:var(--crm-text-xs);color:var(--crm-text-muted);margin:0;line-height:1.35}.crm-action-legend{flex-wrap:wrap;justify-content:flex-end;align-items:center;gap:6px;display:flex}.crm-action-legend--compact{border-radius:var(--crm-radius-sm);background:var(--crm-surface);border:1px solid var(--crm-border);padding:4px 6px}.crm-action-legend__label{font-size:var(--crm-text-2xs);letter-spacing:.06em;text-transform:uppercase;color:var(--crm-text-muted);white-space:nowrap;margin-right:4px;font-weight:700}.crm-action-legend__item{font-size:var(--crm-text-2xs);color:var(--crm-text-secondary);white-space:nowrap;border-radius:5px;align-items:center;gap:4px;padding:3px 7px;font-weight:600;display:inline-flex}.crm-action-legend__text{line-height:1}.crm-action-legend__icon{border-radius:5px;flex-shrink:0;place-items:center;width:22px;height:22px;display:grid}.crm-table-scroll{-webkit-overflow-scrolling:touch;scroll-behavior:smooth;scrollbar-width:thin;scrollbar-color:#94a3b8 #f1f5f9;max-height:min(72vh,760px);overflow:auto}.crm-table-scroll::-webkit-scrollbar{width:6px;height:6px}.crm-table-scroll::-webkit-scrollbar-track{background:#f1f5f9}.crm-table-scroll::-webkit-scrollbar-thumb{background:#94a3b8;border-radius:3px}.crm-table-scroll::-webkit-scrollbar-thumb:hover{background:#64748b}.crm-data-table{table-layout:fixed;border-collapse:collapse;width:100%;font-size:var(--crm-text-sm)}.crm-data-table thead th{z-index:2;letter-spacing:.07em;text-transform:uppercase;text-align:left;color:#f1f5f9;background:var(--crm-navy-header);border-bottom:2px solid var(--crm-gold);white-space:nowrap;vertical-align:middle;padding:14px;font-size:.6875rem;font-weight:700;position:sticky;top:0}.crm-data-table thead th.crm-th-complaint{letter-spacing:.05em;box-shadow:inset 3px 0 0 var(--crm-gold);background:linear-gradient(90deg,#0f2744 0%,#153a5e 100%);padding-left:18px;font-size:.75rem}.crm-data-table thead th.crm-th-note{background:linear-gradient(90deg,#1a365d 0%,#0f2744 100%);padding-left:12px;font-size:.6875rem;box-shadow:inset 3px 0 #60a5fa}.crm-data-table thead th.crm-th-actions{text-align:center;width:172px;padding-left:8px;padding-right:8px}.crm-data-table tbody td{min-height:var(--crm-row-min);height:var(--crm-row-height);vertical-align:middle;border-bottom:1px solid var(--crm-border);color:var(--crm-text-primary);transition:background .15s var(--ease);padding:10px 14px;line-height:1.45;overflow:hidden}.crm-td--badge,.crm-td--priority{text-align:left;min-width:96px;padding-left:12px!important;padding-right:10px!important}.crm-td--actions{text-align:center;width:172px;padding-left:10px!important;padding-right:10px!important}.crm-td--date{font-variant-numeric:tabular-nums}.crm-td--complaint{background:linear-gradient(90deg,#eff6ff59 0%,#0000 24%);padding-left:18px!important;padding-right:16px!important}.crm-td--complaint .crm-clamp,.crm-complaint-text{font-size:var(--crm-text-base);color:var(--crm-navy);font-weight:500;line-height:1.5}.crm-data-row:hover .crm-td--complaint{background:linear-gradient(90deg,#dbeafe8c 0%,#0000 30%)}.crm-td--note{vertical-align:middle;background:linear-gradient(90deg,#fefce859 0%,#0000 40%);padding:8px 10px!important}.crm-data-row:hover .crm-td--note{background:linear-gradient(90deg,#fef3c773 0%,#0000 45%)}.crm-note-cell{border:1px dashed var(--crm-border-strong);border-radius:var(--crm-radius-sm);text-align:left;cursor:text;width:100%;min-height:44px;transition:border-color .15s var(--ease), box-shadow .15s var(--ease), background .15s var(--ease);background:#fff;justify-content:flex-start;align-items:flex-start;padding:6px 8px;font-family:inherit;display:flex}.crm-note-cell:hover{background:#f8fafc;border-color:#93c5fd;box-shadow:0 1px 4px 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tr:last-child td{border-bottom:none}.crm-data-table tbody tr:nth-child(2n){background:#fafbfc}.crm-data-row{cursor:pointer;transition:background .15s var(--ease), box-shadow .15s var(--ease)}.crm-data-row:hover:not(.crm-data-row--completed):not(.crm-data-row--pending){box-shadow:inset 3px 0 0 var(--crm-accent);background:#f0f7ff!important}.crm-data-row:focus-visible{outline:2px solid var(--crm-accent);outline-offset:-2px}.crm-data-row--resolved td{color:var(--crm-text-secondary)}.crm-data-row--resolved,.crm-data-row--completed{background:#f0fdf4!important}.crm-data-row--pending{background:#fffbeb!important}.crm-data-row--completed:hover{box-shadow:inset 3px 0 #16a34a;background:#dcfce7!important}.crm-data-row--pending:hover{box-shadow:inset 3px 0 #d97706;background:#fef3c7!important}.crm-data-row--resolved:hover{background:#ecfdf5!important}.crm-data-table .col-id{width:128px;min-width:128px}.crm-data-table .col-citizen{width:7%}.crm-data-table .col-location{width:9%}.crm-data-table 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5px;font-size:.5625rem;font-weight:800;display:inline-grid}.crm-intake-tag--wa{color:#047857;background:#ecfdf5;border-color:#6ee7b7}.crm-intake-pill{display:none}.crm-cell-citizen{font-weight:600;font-size:var(--crm-text-sm)}.crm-cell-muted{color:var(--crm-text-muted)}.crm-cell-date{font-size:var(--crm-text-xs);color:var(--crm-text-secondary);white-space:nowrap}.crm-dept{align-items:center;gap:var(--crm-space-2);min-width:0;max-width:100%;display:inline-flex}.crm-dept__label{font-size:var(--crm-text-xs);-webkit-line-clamp:1;-webkit-box-orient:vertical;font-weight:500;display:-webkit-box;overflow:hidden}.crm-clamp{word-break:break-word;-webkit-box-orient:vertical;display:-webkit-box;overflow:hidden}.crm-clamp--1{-webkit-line-clamp:1}.crm-clamp--2{-webkit-line-clamp:2}.crm-clamp--3{-webkit-line-clamp:3}.crm-location{flex-direction:column;justify-content:center;gap:2px;min-width:0;height:100%;display:flex}.crm-location__primary{font-size:var(--crm-text-sm);-webkit-line-clamp:2;-webkit-box-orient:vertical;font-weight:500;display:-webkit-box;overflow:hidden}.crm-location__gps{font-family:var(--font-mono);color:var(--crm-text-muted);white-space:nowrap;text-overflow:ellipsis;font-size:.625rem;overflow:hidden}.crm-location__primary{font-size:var(--crm-text-sm);width:100%;font-weight:500;display:block}.crm-location__gps{display:none}.crm-data-table .status-badge,.crm-data-table .priority-badge{font-size:var(--crm-text-2xs);letter-spacing:.02em;white-space:nowrap;border:1px solid #0000;border-radius:999px;align-items:center;gap:5px;padding:5px 10px;font-weight:700;line-height:1;display:inline-flex}.crm-data-table .status-badge:before,.crm-data-table .priority-badge:before{content:"";border-radius:50%;flex-shrink:0;width:5px;height:5px}.crm-data-table .status-badge.resolved,.crm-data-table .status-badge--completed{color:#fff;background:linear-gradient(135deg,#16a34a 0%,#059669 100%);border-color:#15803d;box-shadow:0 1px 3px #16a34a47}.crm-data-table .status-badge.resolved:before,.crm-data-table .status-badge--completed:before{background:#bbf7d0;box-shadow:0 0 0 1px #ffffff59}.crm-data-table .status-badge.action-pending,.crm-data-table .status-badge--pending{color:#fff;background:linear-gradient(135deg,#ea580c 0%,#c2410c 100%);border-color:#9a3412;box-shadow:0 1px 3px #ea580c47}.crm-data-table 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var(--ease);place-items:center;text-decoration:none;display:inline-grid}.crm-action-btn:hover{box-shadow:var(--crm-shadow-sm)}.crm-action-btn--view:hover{color:var(--crm-accent);background:var(--crm-accent-soft);border-color:#93c5fd}.crm-action-btn--wa:hover{color:#047857;background:#ecfdf5;border-color:#6ee7b7}.crm-action-btn--forward:hover{color:#92400e;background:#fffbeb;border-color:#fcd34d}.crm-action-btn--resolve:hover{color:#166534;background:#f0fdf4;border-color:#86efac}.crm-action-btn--disabled{opacity:.38;cursor:not-allowed;pointer-events:none}.crm-pagination{justify-content:space-between;align-items:center;gap:var(--crm-space-4);padding:var(--crm-space-3) var(--crm-space-4);background:var(--crm-surface-muted);border-top:1px solid var(--crm-border);font-size:var(--crm-text-xs);color:var(--crm-text-secondary);font-weight:500;display:flex}.crm-pagination__nav{gap:var(--crm-space-2);display:flex}.crm-pagination__btn{border-radius:var(--crm-radius-sm);border:1px solid var(--crm-border);background:var(--crm-surface);width:32px;height:32px;color:var(--crm-navy);transition:background .12s var(--ease), border-color .12s var(--ease);place-items:center;font-size:1rem;display:grid}.crm-pagination__btn:hover:not(:disabled){background:var(--crm-accent-soft);color:var(--crm-accent);border-color:#93c5fd}.crm-pagination__btn:disabled{opacity:.4;cursor:not-allowed}.crm-chips{margin:0 var(--crm-space-5) var(--crm-space-3);border-radius:var(--crm-radius-sm);border:1px solid var(--crm-border);background:#fff;flex-wrap:wrap;align-items:center;gap:6px;padding:8px 12px;animation:.3s both crm-fade-up;display:flex}.crm-chip{color:var(--crm-accent);background:var(--crm-accent-soft);border:1px solid #bfdbfe;border-radius:999px;align-items:center;gap:4px;padding:3px 8px;font-size:.6875rem;font-weight:600;display:inline-flex}.crm-chip__remove{width:18px;height:18px;color:var(--crm-accent);background:#fffc;border-radius:50%;place-items:center;font-size:.75rem;line-height:1;transition:background .12s,color .12s;display:grid}.crm-chip__remove:hover{color:#fff;background:#dc2626}.officer-identity-panel--hero{border-radius:var(--crm-radius-lg);margin-bottom:var(--crm-space-4);border:1px solid var(--crm-border);box-shadow:var(--crm-shadow-sm)}.crm-action-btn.action-icon-btn{width:36px;height:36px;background:var(--crm-surface)!important;border:1px solid var(--crm-border)!important;box-shadow:none!important;border-radius:var(--crm-radius-sm)!important;transform:none!important}.crm-action-btn.action-icon-btn:hover{transform:none!important}.crm-dashboard .action-icon-btn--view,.crm-dashboard .action-icon-btn--citizen-wa,.crm-dashboard .action-icon-btn--forward-wa,.crm-dashboard .action-icon-btn--resolve{background:var(--crm-surface)!important}.filter-field--toolbar span.crm-field__label{display:block}.crm-filter-panel .filter-field--toolbar{min-width:0;margin:0}.crm-dashboard .dashboard-results-bar--table{justify-content:space-between;align-items:center;grid-template-columns:unset!important;grid-template-rows:unset!important;display:flex!important}.crm-dashboard .row-resolved td{opacity:1!important}@media (width<=720px){.crm-table-card__toolbar{flex-direction:column;align-items:flex-start}.crm-action-legend{justify-content:flex-start;width:100%}}.command-nav{border-radius:var(--crm-radius-md);background:#ffffff14;border:1px solid #ffffff1f}.command-nav-link{font-size:var(--crm-text-sm);font-weight:600}.command-nav-link--active{background:var(--crm-surface);color:var(--crm-navy)}